What is Management?
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https://www.youtube.com/watch?v=PWmhl6rzVpM
https://www.youtube.com/watch?v=PWmhl6rzVpM
• The Classic Definition
➢ The art of
getting things done through people.–Mary Parker Follett
• A Broader Definition
➢ The process of
administering and coordinating resources effectively, efficiently, and in an
effort to achieve the goals of the organization.
Management Theory
• It is critical
for managers to be able to lead people through the fast pace of change.
➢ Leadership is about coping with both complexity and change.
➢ As change becomes more dynamic and rapid, managers at all levels
must hone their leadership skills.
➢ Therefore, leaders are managers and managers are leaders.
Why Study
Management?
• Universal applicability
➢ The basic functions that managers perform, the roles that
managers play, and the skills that managers use are universal.
• Organizational need
➢ The basic functions—planning, organizing, leading, and
controlling—are required to become a successful manager at any levels in every
organization.
Scientific
Management: Taylor
• Frederick W. Taylor (1856-1915)
➢ Father of “Scientific Management.
❖ attempted to define “the one best way” to perform every
task through systematic study and other scientific methods.
❖ believed that improved management practices lead to
improved productivity.
➢ Three areas of focus:
❖ Task Performance
❖ Supervision
❖ Motivation
1. Task Performance
• Scientific management incorporates basic expectations
of management, including:
➢ Development of work standards
➢ Selection of workers
➢ Training of workers
➢ Support of workers
2. Motivation
• Taylor believed money was the way to motivate workers
to their fullest capabilities.
➢ He advocated a piecework system in which worker’s pay was
tied to their output.
❖ Workers who met a standard level of production were paid
a standard wage rate.
❖ Workers whose production exceeded the standard were paid
at a higher rate for all of their production output.
3. Supervision
• Taylor felt that a single supervisor could not be an
expert at all tasks.
➢ As a result, each first-level supervisor should be responsible
only workers who perform a common function familiar to the supervisor.
➢ This became known as “Functional Foremanship.”
Scientific
Management: The Gilbreths
• Frank Gilbreth
➢ Specialized in time and motion studies to determine the
most efficient way to perform tasks.
➢ Used motion pictures of bricklayers to identified work elements
(therbligs) such as lifting and grasping.
• Lillian Gilbreth
➢ A strong proponent of better working conditions as a means
of improving efficiency and productivity.
❖ Favored standard days with scheduled lunch breaks and
rest periods for workers.
❖ Strived for removal of unsafe working conditions and the
abolition of child labor.
Administrative
Management: Fayol
• Henri Fayol (1841–1925)
➢ First recognized that successful managers had to understand
the basic managerial functions.
➢ Developed a set of 14 general principles of management.
➢ Fayol’s managerial functions of planning, leading, organizing
and controlling are routinely used in modern organizations.
Lastly, team work between leader and employees are very important, so that it can make more efficient and effective when doing job.
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